Create a Flex Pass
Flex passes allow you to provide customers with a range of events that they can choose from to bundle together for a discount. Flex passes are great for season subscriptions, museums, and venues that organize lots of events with repeat customers.
(Note: Flex passes are only available for organizers who have access to the package and bundle tools. Please contact firstname.lastname@example.org if you're interested in selling flex passes.)
Set up all of the events that will be available in the flex pass.
First, you'll need to complete the setup for every event that you plan on including in the package. Log in and visit the Events section to get started and create new events.
Create a new flex pass listing
1. Start a new event package.
Visit the Events section and click Create Event. Select Event Package.
2. Enter the package listing details.
Enter the name for the listing and provide a URL. Select the events that you'd like to include as an option in your flex pass. Enter the date that online sales should open and close for your flex pass and choose a category, an age range and whether this is a ticket package or a registration package.
3. Flex Pass Inventory
Decide if your flex pass has a specific capacity or if you want the capacity to use the venue capacity. Add any products that you would like to make available. Click "Add Bundle." This is where your build the actual pass.
4. Enter the basic flex pass details.
Enter the name of the flex pass and add a description. You can add numerous types of flex passes based on the events that you chose in Step 2.
Multiple Ticket Holders: allows the customer to enter a name for each event, therefore allowing multiple people to share the same flex pass.
Inventory: determine if you want to sell a maximum number of bundles
Flex Pass? Yes or No. Yes! In this case, you want people to be able to choose only certain events or items.
Minimum / Maximum: if your flex pass is only available to guests buying a certain number of events, enter that here. (IE: "Buy 3 to 5 events and save 10%!"; your minimum is 3 and your maximum is 5.)
Example: An organizer wants to allow the customer to choose 5 events out of 10 total events, so the organizer will enter 5 in both limit fields. This will force the customer to select 5 of the 10 events before proceeding.
Another example: An organizer wants to allow the customer to choose between 4 - 6 events out of 10 total events, so the organizer will enter 4 in the minimum field and 6 in the maximum field. This will force the customer to select at least 4 events, but will prevent them from selecting more than 6 events.
5. Select the Contents
In this step, all price levels are displayed for all events previously selected. Use the dropdown menus to select the quantity of tickets for each price level to include in each flex pass. (Note: Flex passes cannot contain products. Please do not add products to a flex pass.)
At checkout, your guest will see all of the options and be able to select each one, or select a minimum or maximum amount of events based on what you set in step 4.
The price that is shown on the table below is based on the regular price of the tickets that are included in the flex pass.
With the variable price setting, you have two primary options. Selecting Yes will calculate the base pricing of the flex pass from the sum of the face value of all tickets selected in the flex pass. In other words, the flex pass' base price is equivalent to the combined price of the tickets selected by the customer.
With this option, you are then encouraged to set a discount of a fixed dollar amount or a percentage using the appropriate fields. This discount will be applied to the flex pass' base price to determine the amount that the customer owes.
Clicking No opens a different, simpler menu, which allows you to instead set a custom, fixed price for the flex pass. This means that the customer will pay the same price no matter how many events they select.
Click Save Bundle and add another flex pass bundle if you like. If you are done, click Save and Continue.
From here, follow steps 3 and 4 for Create a Single Event.