Two Factor Authentication

  • Last updated on March 5, 2024 at 4:15 PM

Two Factor Authentication (2FA) is an additional security level for your account. When enabled, after you login, you will be asked to verify yourself via a second channel. 

Enabling 2FA protects your data and your customers data by requiring a second device in order to login.

Setting up 2FA can be done from your account settings page: Settings > My Account.

ShowClix offers three different methods of 2FA: 

  • SMS - Upon logging in, you'll be sent a text message to your mobile phone with an 8 digit code to be entered in on the login screen.
  • Google Authenticator - You'll need to download the Google Authenticator app onto another device, usually a mobile phone. When logging into ShowClix you'll be prompted to enter the code that is currently on your Google Authenticator app.*
  • Yubikey U2F - Yubico devices are universal two-factor devices that can be plugged into a computer. Upon logging in, you'll be prompted to connect your Yubico device to the device on which you're logging in.
  • WebAuthn- is a standard developed by the World Wide Web Consortium (W3C) to provide strong and easy-to-use authentication for web applications. It enables web applications to use public key cryptography to authenticate users with hardware security keys or biometric authentication methods.
    • Note: To use WebAuthn as a 2FA method you must first set up 2FA with SMS or Google Authenticator

Note: ShowClix recommends using Google Authenticator, because it is available offline and can be used onsite at events where reception and connectivity may be limited. 

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